Privacy Policy

01Who we are

The business responsible for your personal information is Aridona LTD, Office 12, Initial Business Centre, Wilson Business Park, Manchester, England M40 8WN, United Kingdom. For anything relating to your data, email contact@glowrin.com.

02Information we collect

• Information you give us — your name, email, phone number, shipping and billing address, order details, and anything you send us through our forms or by email.
• Payment information — card and payment details are processed securely by our payment providers, Shopify Payments and PayPal. We never see or store your full card number.
• Information collected automatically — your IP address, device and browser type, the pages you view and how you use the site, gathered through cookies and similar technologies, including the Meta (Facebook) pixel.

03How we use your information

• To process, deliver and support your order.
• To send you marketing emails and show you relevant ads — you can opt out at any time.
• To prevent fraud, keep the site secure, and improve our products and service.
• To meet our legal, tax and accounting obligations.

04Who we share it with

We do not sell your personal information for money. We share it only with trusted providers who help us run the store:

• Shopify — our e-commerce and hosting platform.
• Shopify Payments & PayPal — to process your payments.
• Shipping carriers — to deliver your order.
• Meta — for advertising and measurement via the Meta pixel. Some US privacy laws treat this as “sharing” your information for targeted advertising, and you can opt out (see “Your rights” below).
• Email & analytics tools — to send updates and understand how the site performs.

As a UK-registered company serving US customers, your information may be processed in both the United States and the United Kingdom. We take appropriate steps to protect it wherever it is handled.

05Cookies

We use cookies and similar technologies to run the site, understand traffic, and measure our advertising. You can manage these at any time — full detail is in our Cookies Policy.

06Your rights

If you are a US resident, you have the right to know what personal information we collect, request a copy of it, ask us to correct or delete it, and opt out of the “sale” or “sharing” of your information for targeted advertising. California residents have these rights under the CCPA/CPRA, and residents of other states may have similar rights under their own laws. We will never discriminate against you for exercising them. To make a request, email contact@glowrin.com.

07Do not sell or share my personal information

We do not sell your personal information for money. We do share limited information with Meta to show you relevant ads, which some US laws treat as “sharing” for targeted advertising. To opt out, email us at contact@glowrin.com or adjust your cookie settings on the site.

08How long we keep it

We keep your personal information only as long as needed to fulfil your order, provide support, and meet our legal obligations — for example, tax records — after which it is securely deleted or anonymised.

09Security

We use appropriate technical and organisational measures to protect your information. Payments are encrypted and handled by PCI-compliant providers. No method of transmission is ever completely secure, but we work continuously to keep your information safe.

10Children

Our products and site are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, contact us and we will delete it.

11Changes to this policy

We may update this policy from time to time. The “last updated” date at the top always shows the current version.